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Shipping Policy

  1. Order Processing and Shipping Times:

    • Order Processing: Orders are typically processed within 3 weeks of being placed.

    • Estimated Delivery Times:

      • Tier 1 Cities: 7 business days

      • Tier 2 and 3 Cities: 15 business days
         

  2. Shipping Destinations:
    We currently ship only within India.
     

  3. Shipping Costs:
    The shipping cost is included in the membership price.
     

  4. Tracking Your Order:
    Once your order has shipped, you will receive a notification email with tracking details sent to the registered email address.
     

  5. International Shipping:
    We do not currently offer international shipping.
     

  6. Damaged or Lost Packages:

    • Damaged Package: If your order arrives damaged, please check our Refund/Return Policy.

    • Lost Package: If your package is lost in transit, please get in touch with us at membership@chelseaindia.com. We will work with our shipping partners to track the shipment. Please allow us ample time to resolve the issue.
       

  7. Order Changes or Cancellations:
    Due to the processing timeframe, we cannot accommodate changes or cancellations to orders once placed. Please ensure you choose the correct item before finalizing your purchase.
     

  8. Contact Information:
    If you have any questions about your order or our shipping policy, contact us at membership@chelseaindia.com.

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